jobfoxter.com - Wild Planet ToysÂ® | About Wild Planet | Jobs We look for individuals with energy, integrity, sense of humor, curiosity, and growth potential. Full-time positions are available as a result of company growth. We embrace diversity and are an equal opportunity employer. Current openings:Consumer Service AssociateBusiness Development Manager Send resume and salary requirements to: HR Manager Wild Planet Entertainment PO Box 194087 San Francisco, CA 94119-4087 E-mail jobs@wildplanet. com. Fax to 415-705-8311 No phone calls please. Current openings: Consumer Service Associate Responsibilities include: Coordination and management of direct interaction with consumers Corresponds with consumers via phone, email and mail regarding questions/problems/other; follow through with correspondence and appropriate actions Develop system to manage times of increased consumer activity Knowledge of features and functions of all products to aid in consumer service Catalog and keep track of all problems/complaints/questions regarding specific products; keep record of all products and parts sent out to consumers Create and maintain consumer database Order and inventory miscellaneous parts according to consumer-based need Facilitate internal communication between consumer service and other departments Coordinate report-back process to better communicate relevant consumer information specific to each department’s need Confer with Product Development Team regarding reoccurring problems; recommend solutions to best remedy consumer concerns Collaborate with Operations Department regarding database development and issues, development of direct ordering system, and set-up/maintenance of inventory at warehouse to meet consumer need Experience: 2-4 years customer service experience Proficiency with Excel, Word and Outlook Experience with Filemaker Pro preferred Self directed and proactive with a sense of urgency and strict attention to detail Strong written and verbal communicat

28-08-2008 | JOBSEARCH ENGINE

Wild Planet ToysÂ® | About Wild Planet | Jobs

We look for individuals with energy, integrity, sense of humor, curiosity, and growth potential. Full-time positions are available as a result of company growth. We embrace diversity and are an equal opportunity employer. Current openings:Consumer Service AssociateBusiness Development Manager Send resume and salary requirements to: HR Manager
Wild Planet Entertainment
PO Box 194087
San Francisco, CA 94119-4087

E-mail jobs@wildplanet. com. Fax to 415-705-8311
No phone calls please.
Current openings:
Consumer Service Associate Responsibilities include: Coordination and management of direct interaction with consumers
Corresponds with consumers via phone, email and mail regarding questions/problems/other; follow through with correspondence and appropriate actions
Develop system to manage times of increased consumer activity
Knowledge of features and functions of all products to aid in consumer service
Catalog and keep track of all problems/complaints/questions regarding specific products; keep record of all products and parts sent out to consumers
Create and maintain consumer database
Order and inventory miscellaneous parts according to consumer-based need
Facilitate internal communication between consumer service and other departments
Coordinate report-back process to better communicate relevant consumer information specific to each department’s need
Confer with Product Development Team regarding reoccurring problems; recommend solutions to best remedy consumer concerns
Collaborate with Operations Department regarding database development and issues, development of direct ordering system, and set-up/maintenance of inventory at warehouse to meet consumer need Experience: 2-4 years customer service experience
Proficiency with Excel, Word and Outlook
Experience with Filemaker Pro preferred
Self directed and proactive with a sense of urgency and strict attention to detail
Strong written and verbal communicat

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