At Norlight, Quality is job one. It also happens to be jobs 2 through 10. All we worry about is quality. Even the time we spend worrying is considered quality time. And contrary to popular belief, all that worrying doesn't net us an ulcer, it secures us space in the hearts and minds of our customers. Are you a world-class worrier, too? Have people told you that you care too much about your customers?
Maybe you've now found the right place to work.
If you need a little more convincing, here's why it's cool to be a Guardian of Data.
Yet another promise you can depend on. We've pledged to never take our eyes off our customers' data. Having a clear understanding of what's expected of you makes it easy to come to work each day. We'll give you the tools you need to do your job and a line of sight to the customer. At Norlight, every Guardian is empowered to do whatever it takes to keep our customers satisfied (within reason, of course).
"Only through the individual success of each Guardian can organizational success be achieved". Ok - our president said that and we know it sounds officious, but it's true. We care about your success. That's why at Norlight, performance management is not a once-a-year event -- it's an employee-driven, ongoing cycle of activities. As if that's not reason enough to pay attention, consider this -- Norlight's salary philosophy is to directly link increases in a Guardian's pay to performance. (Maybe we should have started off with that last sentence. ) We also have systems in place that afford our Guardians the opportunity to develop and attain their career goals while working here. Afterall, we want that newly acquired brain power applied right here at Norlight.
Getting plugged in to the Guardian vibe. Norlight's Guardian Council helps to ensure that we all feel valued for who we are, they provide recognition and celebration, keep us involved in
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